Listening skills, Public Speaking, Conflict resolutation,

Nine Steps to Better Listening
We desperately need our listening skills - or we stand to waste time, misunderstand directions at work and at home, and sabotage our social lives.
Make effective listening a habit.
Start with these nine tips. http://groworganisation.wordpress.com/2007/08/17/nine-steps-to-better-listening/

Public speaking FAQ - Eric-trifying

..."your cheat sheet to making public speaking easy and painless" http://pivotalpublicspeaking.wordpress.com/2007/08/18/public-speaking-faq-eric-trifying/

Collaborative Problem Solving For Ending Social Conflict: A 6-Step Method
When it comes to reaching an end to a social conflict by use of communication, skill in listening, assertion, and conflict resolution are required so as to use collaborative problem solving. In addition, you need to recognize a process that works for you in order to reach a solution. Below is a 6-step sample Collaborative Problem-Solving Method.
Read on …

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